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Title
Text copied to clipboard!Freight Agent
Description
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We are looking for a dedicated and detail-oriented Freight Agent to join our logistics team. As a Freight Agent, you will be responsible for coordinating and managing the transportation of goods, ensuring that shipments are delivered on time and in good condition. You will work closely with carriers, shippers, and customers to arrange the most efficient and cost-effective shipping solutions. Your role will involve negotiating rates, tracking shipments, and resolving any issues that may arise during the transportation process. The ideal candidate will have excellent communication and organizational skills, a strong understanding of logistics and supply chain management, and the ability to work in a fast-paced environment. You will be expected to maintain accurate records, provide exceptional customer service, and continuously seek ways to improve the efficiency of our freight operations. If you are passionate about logistics and have a knack for problem-solving, we would love to hear from you.
Responsibilities
Text copied to clipboard!- Coordinate and manage freight shipments from origin to destination.
- Negotiate rates with carriers and shippers.
- Track and monitor shipments to ensure timely delivery.
- Resolve any issues or delays in the transportation process.
- Maintain accurate records of all shipments and transactions.
- Communicate effectively with customers, carriers, and team members.
- Provide exceptional customer service and support.
- Continuously seek ways to improve logistics efficiency.
Requirements
Text copied to clipboard!- Proven experience in logistics or freight management.
- Strong understanding of supply chain and transportation processes.
- Excellent communication and negotiation skills.
- Ability to work in a fast-paced environment.
- Strong organizational and problem-solving skills.
- Proficiency in logistics software and tools.
- Attention to detail and accuracy.
- Ability to work independently and as part of a team.
Potential interview questions
Text copied to clipboard!- What experience do you have in freight management?
- How do you handle delays or issues in the transportation process?
- Can you describe a time when you successfully negotiated a better rate?
- How do you prioritize tasks in a fast-paced environment?
- What logistics software are you familiar with?
